Avant-Garde Concepts - Home and Business Automation Specialists

Avant-Garde Concepts is based in Fleet, Hampshire and are suppliers and installers of professional automation and audio visual integration solutions for homes and businesses throughout the UK and Channel Islands.

Rob Milstead, Technical Operations Director

Background/qualifications

After 16 years serving for the British Military in the Royal Engineers the company was established in 2005 by Robert Milstead, initially concentrating on IT networks, datacenter and IT communications management for the financial sector.

Home automation goes beyond mere audio distribution offered by hi-fi installers and relies on a well designed, reliable network design to provide a bespoke solution for your audio visual, IT, security and home control requirements. With a background in IT and Cedia certification in AV you can be sure you’re getting the right skills required to provide the design that works for you.

Approaching projects with military precision and standards for design and implementation ensures you get the right solution, on time and within budget with a quality of service second to none to create your vision.

Whether your vision is for your home, office, or yacht, we believe the solution should fulfil your lifestyle aspirations not just technology requirements.

We employ an expert team of qualified installation engineers who are trustworthy, friendly and dedicated to providing the high level of service that our customers deserve. All of our engineers have the internationally recognised CEDIA qualification as well as specific installation qualifications relating to the home automation systems we install.

The Avant-Garde Concepts Pledge of Service Excellence

We want everyone to know the level of service they can expect from Avant-Garde Concepts, and our Pledge of Service Excellence reassures and confirms our commitment to our clients.

Our Pledge to You

  • Our aim is to inform not confuse – we will always give you clear advice. We will ensure you have the right solution that meets your needs and budget.
  • We will create a proposal with three options that will meet your requirements, budget and specifications.
  • We will only install the system once you are 100% satisfied on all aspects of the project.
  • Every system we install is designed for simplicity of use. All of the family members will be able to navigate and operate the system with ease.
  • All of our installation engineers hold CEDIA industry recognised qualifications. The whole system is rigorously tested before it is installed into your home and calibrated to the exact standards.
  • The work areas in your home or office will be kept clean and tidy at all times. The engineers are highly respectful of the fact they are in your home/office and will always act accordingly.
  • We will be on hand to guide and advise during every aspect of the installation.
  • Once installed, we will continue to provide valuable support to help you manage your new Home Automation System for up to 90 days. An optional annual service and support agreement is available for complete peace of mind.

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