We have all your home automation needs covered

At Avant-Garde Concepts we aim to offer unprecedented levels of service and efficiency from initial consultation right through to handover and training.

We will be on hand to advise you on every aspect of the installation, whether you want a simple system integrated into a single room, a new build or you want your whole house fully automated along with AV control, security and lighting.  We will always give you clear, simple advice. Our aim is to inform not confuse and ensure you have the right solution to meet your needs and budget.

Consultation

From initial consultation we will ask many questions about what you would like, what you want the system to be able to do and the budget you have in mind for the project. By asking these questions we get a clearer understanding of the type of system that would best suit all your requirements and lifestyle. We can arrange a meeting at our demo room facility or in the comfort of your own home.  The purpose of meeting at our demo room is so that you can get a 'hands on' experience of the system, allow you to see what items of hardware are available and give you a better understanding of the technology. This will help you see the possibilities open to you and what you may like installed in your own home.

Proposals

Once we understand your requirements we will then create a proposal with three options to suit your budget and specifications. We will meet with you to discuss the three options and talk through which one best suits your needs and budget, and make any necessary amendments to your requirements.  We will advise on possible future expansion options but will never push you into something you do not need or want. You may wish to take some time to talk over the options with other family members. We will meet with you again to finalise the system and more importantly the final budget for the installation. We are happy to revise the proposal until you are 100% happy.

Design & Build

When you are completely happy with the agreed proposal and we know exactly what you would like to achieve in your home, we will then design the system and source all the required hardware.  Our installation team will build the system off-site, program the system and test it thoroughly in our workshop before any installation work commences. This ensures all the hardware works correctly and it also means we spend the least amount of time on-site at your home, saving you money and limiting any disruption in your home. There will obviously be a requirement for cabling and possibly a racking solution to be installed within your property, which will be carefully project managed to ensure minimum disruption in your home and that timescales are adhered to. You will be kept informed about any work scheduled to take place at each stage of the project.

Installation & Testing

Finally the system is brought to site, installed, terminated, tested and calibrated. Our engineers will ensure the system is working exactly as you expected. Our engineers will always respect your home and your family whenever working on site.

Handover & Training

Once the system is installed and we are happy it meets all your wishes and requirements, we will then carry out a full handover and training so you are completely comfortable and competent with the installed products.
We are happy for any family member who will be using the system join the training but will also provide you with a handy simple guide to refer to. We provide you with a system owners pack that contains all the guarantees and warranties for all the hardware we have installed and the simple user guide for your system, along with our contact details for future reference.

Ongoing Service & Support

We provide 90 days free service & support for your new system to give you peace of mind should you have any queries of difficulties and will be happy to help you until you are familiar with your system.
We also offer several levels of ongoing after sales support & maintenance cover to ensure your system is serviced and maintained every year.

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